Sales Policy for Ulysseglasnii.com
Effective Date: January 8, 2025
At Ulysseglasnii.com, we are committed to providing high-quality products and exceptional customer service. Below are the terms and conditions related to the sales process:
1. Product Availability
We strive to ensure that all products listed on our website are in stock and available for purchase. However, in rare cases, items may be temporarily out of stock. If your order includes an unavailable item, we will notify you and provide options such as a refund or substitution.
2. Pricing
All prices listed on our website are in U.S. dollars and exclude taxes and shipping charges. Prices may be subject to change without notice, and any changes will be reflected on the product page at the time of checkout.
3. Order Confirmation
Once your order is placed, you will receive an order confirmation email detailing your purchase. This is not an acceptance of your order but an acknowledgment that we have received it. We reserve the right to cancel any order before it is shipped.
4. Payment
We accept various forms of payment, including credit and debit cards, PayPal, and other online payment methods. Payment must be processed before your order is shipped. If payment cannot be processed, your order may be canceled.
5. Shipping and Delivery
Once your payment is processed, your order will be shipped. We offer various shipping methods, and delivery times vary based on the method chosen at checkout. Shipping costs are calculated based on the weight of your order and your delivery location.
6. Returns and Refunds
If you are not satisfied with your purchase, you can return unused and undamaged items within 30 days for a refund or exchange. Please refer to our Refund and Returns Policy for further details.
7. Customer Responsibility
You are responsible for providing accurate shipping information. Please double-check your details before completing your purchase to avoid delays or errors.
8. Promotions and Discounts
Any promotions or discounts are subject to specific terms and conditions, including expiration dates and item eligibility. Discounts cannot be applied retroactively to previous orders.
9. Contact Us
If you have any questions about our sales process or need assistance, feel free to contact us at:
- Email: info@ulysseglasnii.com
- Phone: (919) 362-0064
- Address: 4908 Tear Drop Cir, Apex, North Carolina